Summary Description
As a Customer Support Representative in Webster, TX, you will play a crucial role in assisting customers with their health insurance coverage options. You will provide comprehensive support through inbound and follow-up calls, responding to inquiries with compassion and identifying opportunities to enhance their products or services
…
Compensation and Benefits
– Competitive salary
– Health insurance coverage
– Paid time off
– Retirement savings plan
Why you should apply for this position today
Joining our team in Webster, TX offers a rewarding opportunity to make a meaningful impact on customers’ lives by guiding them through their health insurance choices. You will work in a supportive environment that values empathy, active listening, and continuous growth.
Skills
– Strong communication skills
– Sales acumen
– Empathy and compassion
– Active listening
– Ability to identify customer needs and offer solutions
Responsibilities
– Assist customers in understanding their coverage options
– Manage inbound calls and conduct follow-up calls for full-service support
– Address customer inquiries with empathy and active listening
– Identify opportunities to enhance customers’ products or services
Qualifications
– Current health insurance license in the state of residence
– Minimum of six months of sales experience
– Knowledge of HIPAA guidelines for patient privacy
– Excellent customer service skills
– High school diploma or equivalent
Similar Occupations / Job Titles that would be a great fit for this role
– Customer Service Representative
– Insurance Sales Agent
– Patient Care Coordinator
– Healthcare Navigator
Education Requirements
– High school diploma or equivalent
Education Requirements Credential Category
– Health Insurance License
Experience Requirements
– Minimum of six months experience in a sales role
Why someone should work in Webster, TX
Webster, TX, offers a vibrant community with a mix of urban amenities and natural surroundings. Working in Webster provides access to diverse dining options, shopping centers, and recreational activities. The city’s central location also allows for easy access to both Houston and Galveston, offering a range of entertainment and cultural experiences. Additionally, Webster boasts a strong job market, making it an ideal place for professional growth and development