Purpose:
As a member of the Producer’s National Corporations claims team, you will handle claims with an objective of determining coverage, liability, and damages through consistent, timely, and high-quality outcomes for insureds and claimants. You will resolve first and third-party claims with unrepresented parties and attorneys…
Job Duties:
• Deliver outstanding customer service through proactive claims handling in a fast-paced environment
• Adhere to claims handling process guides.
• Review all files to verify coverage and liability accuracy.
• Develop proactive plans of action to push resolution.
• Evaluate claims with a focus on mitigation of risk.
• Conduct thorough investigation to arrive at a fair settlement, including interviews with insureds, claimants, and witnesses, consultation with police, review of hospital records, and inspecting vehicle damage.
• Maintain contact with relevant parties or legal representation to determine exposure severity.
Skills:
• Strong negotiation and settlement skills.
• Detail-oriented and inquisitive.
• Excellent written and oral communication skills with individuals from all backgrounds.
• Customer-focused orientation modeling patience and empathy.
• Ability to make independent decisions and use proper judgment.
• Ability and willingness to handle cases of increasing complexity and severity.
• Self-motivated team player.
• Ability to use several varying methods for claims investigations.
Education/Experience:
• Preferred graduate from accredited four-year college or university.
• Adjuster licensing required
• At least 2-3 years’ experience with handling injury insurance claims.
Job Type: Full-time
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home
Experience:
• Claims Adjusting: 3 years (Preferred)
Language:
• Spanish (Preferred)
Work Location: Remote
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