Job Description:
As a Customer Support Specialist at Liberty Mutual Insurance Group, you will be responsible for providing remote customer support to clients located in Charlotte, North Carolina. This part-time, entry-level position requires at least 1 year of experience in customer service or a related field…
Responsibilities:
– Handle incoming calls, emails, and online chats from customers seeking assistance with their insurance policies
– Provide guidance and support to customers in a professional and courteous manner
– Identify and resolve customer issues in a timely and efficient manner
– Collaborate with other team members to ensure a seamless customer experience
– Keep accurate records of customer interactions and transactions
– Stay up-to-date on product offerings and company policies to effectively assist customers
Requirements:
– Motivated and energetic individual who thrives in a fast-paced environment
– Excellent time management skills and ability to prioritize tasks effectively
– Strong leadership skills to guide customers through complex issues
– Proficient in using technology and software systems for customer support
– Excellent communication skills, both verbal and written
– Ability to work remotely and independently with minimal supervision
Benefits:
– Company-provided equipment for remote work
– Travel and spending expenses covered
– Employee discounts on insurance products and services
Working environment:
At Liberty Mutual Insurance Group, we value diversity and inclusivity. As a Customer Support Specialist, you will be paving the way for a culture of belonging where all employees are valued and respected for their unique contributions.
Deadline to apply: August 17, 2024
Equal Opportunity Statement:
Liberty Mutual Insurance Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Customer Support Specialist – Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
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