As a Customer Service Representative at Cigna, you will play a crucial role in delivering exceptional service to our clients. Working remotely, you will be the first point of contact for customers, providing assistance and resolving inquiries regarding their health insurance plans. Key Responsibilities: • Handle inbound customer inquiries via phone, email, and chat in … Read more
is looking for enthusiastic and empathetic Customer Service Representatives to join our remote team. In this role, you will be the voice of our company, providing exceptional support and assistance to our customers. If you are passionate about delivering outstanding service and solving problems, this position offers the flexibility to work from anywhere while making … Read more
Position Overview: The individual is accountable to the Issue Management Team. This role will partner with technical teams and Business Operations teams on issues related to Fulfillment system performance and business process issues with the goal of decreasing down time and resolving process issues for users. Key Responsibilities: • Manage an issue through end-to-end cross-functional … Read more
Cigna’s Supplemental Health Solutions (SHS) business provides Accidental Injury (AI), Critical Illness (CI), and Hospital Care (HC) insurance and is a growth product suite within Cigna. The Lead Analyst will be responsible for the building, coordinating, and execution of multiple projects as it relates to the Supplemental Health operations/product strategy. Primary responsibility will be to … Read more
Follows standard operating procedures to edit, bill, and collect payment on basic outstanding claims in pursuit of reducing the company’s accounts receivable. Requires basic knowledge of the billing and collection processes and general supervision for routine work. Prepares and reviews claims to ensure billing accuracy. Pursues collection activities to obtain reimbursement from payers and/or patients. … Read more
This is a Medicare Advantage position WORK LOCATION: REMOTE position The National Ancillary Medicare Advantage (MA) Provider Contracting Senior Advisor is a critical contributor to Cigna’s enterprise quality and affordability initiatives. The National Ancillary MA team currently manages greater than 80 national contracts including clinical programs, MA Supplemental benefits, and direct provider agreements. This role … Read more
Job Summary: Provides advanced professional input to complex Data Measurement & Reporting assignments/projects. Provides analytical and operational reporting, business performance measurement and management dashboards, and fulfills data and measurement requests from business partners, and assists in project management for the Risk Adjustment Quality and Audit teams. Responsible for managing… advanced data/analytics projects that are used … Read more
Employer Industry: Healthcare Services Why consider this job opportunity… – Salary up to $183,300 annually, depending on experience and location – Opportunity to participate in an annual bonus plan – Comprehensive benefits package including medical, vision, dental, and behavioral health programs – 401(k) with company match and tuition reimbursement – Minimum of 18 days of … Read more
Eligibility Representative – Remote As an Eligibility Representative, you will be part of a team passionate about helping our patients with… billing and ensuring their access to life saving medications. Responsibilities • Answer inbound calls from patients and providers about claims, account issues, and scheduling medication shipments • An average of 25-35 OB calls are … Read more
As an Intake Representative in eviCore healthcare’s Non-Clinical Call Center, you will serve as the main point of contact for inbound callers as you manage their benefits needs from start to finish. This includes processing requests for service, speaking with physicians’ offices and sites where the procedures will take place, as well as capturing and … Read more