Job Description:
• Prepare wires, including setup and approvals, in bank websites for delivery as specified by the closing teams. Pull hourly reports from each bank site to ensure incoming wires are promptly posted in the company’s production system.
• Resolve outstanding check issues through online research and communication via email and phone…
• Print and mail checks to payees, including any required documentation. Balance escrow accounts as needed when engaged by the Recon department to address discrepancies.
• Review loan information to ensure accuracy of disbursements.
• Perform internal transfers of escrow funds to facilitate online document recordings.
• Perform other duties as assigned by management.
Minimum Education & Experience Requirements:
• Bachelor’s degree in related field or equivalent work experience.
• 1 + year of relevant industry experience.
• Exposure to Escrow Closings on a National basis.
• Experience with RamQuest closing operations system and all integration systems is preferred.
Knowledge, Skill, and Ability Requirements:
• Ability to read and interpret documents such as underwriting guideline matrix, lender’s instructions, trust agreements, and purchase contracts.
• Ability to follow all company procedures and policies including meeting the company customer service expectations.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• High-level customer service and relationship management skills.
• Ability to productively interact with peers, customers, and management.
• Mathematical acumen to analyze complex equations.
• Strong time management, organizational, and planning skills, with strong attention to detail.
• Proficiency in MS Office Suite.
Job Type: Full-time
Pay: $45,000.00 – $50,000.00 per year
Benefits:
• 401(k)
• Health insurance
• Paid time off
Work Location: Remote
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