Remote Loan Specialist
Location: This is a remote position for candidates located outside of the Denver metro area (over 1 hour commute). Unfortunately, we cannot consider candidates from California, Oregon, New Jersey, New York, Illinois, Washington, or outside the United States…
About Us
We are a forward-thinking FinTech company revolutionizing the auto finance industry. Our goal is to simplify car loans and refinancing by connecting customers with the best lenders and securing the best rates before they even visit the dealership.
Why Join Us
Our team is a vibrant mix of backgrounds and experiences, all working together to create a better way to handle car loans. We pride ourselves on a supportive work environment, a positive culture, and opportunities for professional growth. Our core values—Hard Work, Optimism, Grit/Growth, and Integrity—guide us in fostering a collaborative and dynamic workplace.
Role Overview
As a Loan Specialist, you will help customers find and secure auto finance and refinance options, all while providing exceptional service. Your responsibilities will include responding to inquiries, managing a pipeline, and offering additional finance and insurance options.
Key Responsibilities
• Embrace and demonstrate our company’s mission and values.
• Deliver our product offerings consistently and effectively.
• Maintain an organized pipeline and manage account information diligently.
• Adhere to lending partners’ guidelines and provide consultative sales support.
• Develop and implement best practices in auto refinance lending.
• Communicate loan status and approvals to customers.
• Offer excellent customer service and handle additional tasks as needed.
Qualifications
• Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Experience: Experience in phone sales, telemarketing, or customer service is a plus. Experience with auto finance, car dealerships, or investment companies is beneficial.
• Skills:
• Fluent in English with strong verbal and written communication skills.
• Ability to build relationships and coach through complex issues.
• Proficiency with Microsoft Office, Teams, and intermediate Excel skills. Experience with CRMs is preferred.
• Detail-oriented with strong organizational, reasoning, and critical thinking skills.
• High personal motivation and professional integrity.
Benefits
• Paid time off and holidays
• 401K Savings Plan
• Multiple health insurance plan options
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Dental and Vision insurance
• Short and Long Term Disability and Life insurance
• Access to a fitness center
• Free or covered parking and transportation assistance
• Casual and professional work environment
Compensation
• Starting hourly rate: $17.31-$18.29 (depending on location)
• Overtime pay and performance-based incentives during the initial ramp-up period
• Transition to a salary of $28,000 annually plus uncapped commission after the first three months
• Average earnings: $75K, with top 20% earning $150K+ per year
Physical Demands
• Frequent sitting, occasional standing, walking, and lifting up to 25 pounds
• Specific vision abilities required include close vision, distance vision, and focus adjustment
Work Environment
• Work primarily involves a computer workstation, phone, copier, and fax
We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, disability, military status, or genetic information.
If you have any questions about our equal opportunity policies, please reach out to Human Resources.
Employment Type: Full-Time
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