Employer Industry: Business Process Outsourcing (BPO) for HR and Payroll Services
Why consider this job opportunity…
– Salary up to $(amount)
– Opportunity for career advancement and growth within the organization
– Work remotely anywhere within the continental U.S.
– Supportive and collaborative work environment
– Chance to make a positive impact on client satisfaction and member experience
– Comprehensive training and development programs offered
What to Expect (Job Responsibilities):
– Provide managed payroll administration services and Workday payroll processing support to a book of clients
– Act as a named Specialist for Managed Payroll and Payroll Administrative customers
– Manage and respond to cases daily to ensure service level agreements and high client satisfaction levels are being met
– Configure basic to medium complex Workday pay components, deductions, and run categories
– Conduct monthly customer check-in calls and lead scheduled client meetings
What is Required (Qualifications):
– Associates degree or higher preferred
– Fundamental Payroll Certification (FPC) required (at time of hire or within 12-18 months); CPP preferred
– 3+ years of Payroll experience involving end-to-end processing, research, payroll logic, and troubleshooting
– 3+ years of Customer Experience, or proven skills to operate at this experience level
– Advanced proficiency with the Microsoft Office suite, including Microsoft Word and Excel
How to Stand Out (Preferred Qualifications):
– Experience in an outsourcing environment, payroll, or tax
– Systems Implementation experience
– Workday Payroll experience
– Accounting / Book Keeping / GL experience
– Experience with Salesforce programs
#PayrollSpecialist #RemoteWork #CareerGrowth #CustomerService #WorkdayExperience
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