Key Responsibilities
Support and Guide Customers: Help individuals understand their coverage options and choose the products and services that best fit their personal health and financial needs…
Comprehensive Customer Service and Sales: Manage both inbound and outbound calls to provide thorough support throughout the customer journey.
Respond with Empathy: Handle customer inquiries with active listening and offer thoughtful solutions in a timely manner.
Identify Opportunities for Improvement: Recognize additional needs customers may have and assist them in enhancing their products or services.
Requirements
Health Insurance License: A current health insurance license in your state of residence is required.
Sales Experience: At least six months of experience in a sales role.
HIPAA Compliance: Commitment to following HIPAA guidelines to ensure patient privacy.
Customer Service Skills: Strong orientation toward providing excellent customer service.
Education: High school diploma or equivalent.
Employment Type: Full-Time
Apply Job!